Virtual Assistant
Operations
Don't just delegate. Optimise.
Stop letting admin slow you down. We provide the reliable, proactive support you need to clear your to-do list. Reclaim your time so you can focus on the big picture - growing your business.
Empowering a Local Tech Hub
Discover how we helped Dead or Alive Technology in Wishaw streamline their operations, manage inventory, and reclaim their time to focus on what they do best; expert repairs.
Read Case StudyFree Operational Resources
Don't want to hire just yet? Start optimising your business today with our free guides.
Core Virtual Assistant Services
We don't act as a generalist for hire. We operate within structured areas of expertise.
View All ServicesExecutive Admin
For the CEO who is drowning in emails. We handle the noise.
- Inbox & Email Management
- Calendar & Scheduling
- Travel Planning
- CRM & Data Management
- Invoicing & Expenses
Tech Support
For the business owner scared to break their own site. We operate your tools so you don't have to.
- Website Maintenance
- Email Marketing
- Course Updates
Project Operations
For the visionary with too many ideas. We turn your concepts into actionable project plans.
- Launch Management
- SOP & Process Design
- File Organisation
- Document Formatting
Our Virtual Assistant Process
You don't need a complex system to get started. We follow a simple 5-step loop for every task.
Client
Task is clearly defined and assigned.
VA
Access confirmed; questions asked.
VA
Task is completed according to SOP.
VA
Final deliverables are submitted.
Client
Feedback given; process improved.
"You built the machine. I keep it running."
Most VAs struggle with modern tech stacks. I step in, operate your tools efficiently, and ensure everything keeps moving without needing your constant supervision.
Why hire a Technical Virtual Assistant?
Because you don't need a developer to rewrite your code. You need a safe pair of hands to run the machine you've already built.
- Process-Driven: We don't just patch holes; we keep the ship sailing smoothly.
- Tech-Competent: Fluent in Asana, HubSpot, Notion, Trello, and the tools you already use.
- Proactive: We catch issues before they break your workflow.
Need something more specialised?
The Rise of the
Tech Virtual Assistant
The Virtual Assistant industry is evolving. Discover why hiring a generalist might be holding your business back, and how a "Tech VA" bridges the gap between administrative support and software engineering.
Read the Article- Why "General Admin" isn't enough anymore
- The difference between a Developer and a Tech VA
- How to stop breaking your own website
The Cost of Chaos
You might think you're saving money by doing it yourself. You're not. Calculate your actual opportunity cost below.
The Overwhelm Calculator
See how much your "busy work" is actually costing you.
Peace of Mind Packages
Move away from hourly tracking. Invest in a retainer that guarantees availability and focus.
The Starter
Best for: Solopreneurs who need their inbox tamed and systems watched.
- Inbox & Calendar Triage
- System 'Health Checks'
- Basic Admin Tasks
- Monthly Report
The Growth
Best for: Business owners with active clients who need consistent tech & admin support.
- Everything in Starter
- Website Updates
- Client Onboarding
- Tech Support & Fixes
- Priority Queue
The Partner
Best for: Busy owners who want to hand off operations entirely.
- Everything in Growth
- Full Inbox Management
- Process Documentation
- Weekly Strategy Call
Need a fresh start before committing to a monthly plan?
Get your digital house in order with the Google Workspace Reset.
Is this you?
- ?
Are you strictly using a free @gmail.com address?
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Or do you have a business email, but the system feels clunky and disconnected?
- ?
Do you worry your emails are landing in Spam folders?
- ?
Is your Google Drive a mess of untitled files?
Google Workspace Reset
One-off Setup Project
- Full Google Workspace Configuration
- Connection to your existing Domain
- Security & Deliverability (SPF/DKIM)
- Email & File Migration (Outlook/Gmail)
- Bonus: 15-min training video
Does not include Google subscription or domain purchase fees.
What Our Clients Say
Don't just take our word for it. Here is the impact we've made on businesses like yours.
"Nicola has been our administrator for five months. She is an incredibly capable and skilled professional who has talent far beyond the scope of a typical administrator. She single-handedly set up crucial business systems, drafted our GDPR policy, and brought a much-needed level of organisation to our client management."
"Nicola has a keen eye for detail. I fully believe she can do her job with her eyes closed. The processes she implemented are far more efficient than what we had previously. The time I’m saving every day is incredible."
Ready to reclaim your time?
Slots are limited to ensure premium service quality. Book a discovery call to see if we're a good fit.
Book Discovery Call