Operational Architecture

Don't just delegate.
Optimise.

Most Virtual Assistants just do the work. We engineer the workflow so the work disappears. Designed for founders who need a Technical Partner, not just an admin.

No Agency Fees Tech-Stack Agnostic
Input: The Chaos
Inbox (402 Unread)
Conflicting Schedules
Unpaid Invoices
Output: The System0% OPTIMISED
Dead or Alive Technology Logo
Success Story

Empowering a Local Tech Hub

Discover how we helped Dead or Alive Technology in Wishaw streamline their operations, manage inventory, and reclaim their time to focus on what they do best; expert repairs.

Read Case Study

What Our Clients Say

Don't just take our word for it. Here is the impact we've made on businesses like yours.

"Nicola has been our administrator for five months. She is an incredibly capable and skilled professional who has talent far beyond the scope of a typical administrator. She single-handedly set up crucial business systems, drafted our GDPR policy, and brought a much-needed level of organisation to our client management."

P
Paul N
Business Owner

"Nicola has a keen eye for detail. I fully believe she can do her job with her eyes closed. The processes she implemented are far more efficient than what we had previously. The time I’m saving every day is incredible."

M
Margaret H
Client

Core Operational Services

We don't act as a generalist for hire. We operate within structured areas of expertise.

Executive Admin

For the CEO who is drowning in emails. We handle the noise so you can focus on the signal.

  • Inbox & Email Management
  • Calendar & Scheduling
  • Travel Planning
  • CRM & Data Management
  • Invoicing & Expenses

Lifestyle & Personal

For the human behind the business. We manage your life logic so you can enjoy your downtime.

  • Appointment Booking
  • Research & Logistics
  • Life Admin
  • Event Coordination

Project Operations

For the visionary with too many ideas. We turn your concepts into actionable project plans.

  • Launch Management
  • SOP & Process Design
  • Team Coordination
  • File Organisation
  • Document Formatting

Simple, Transparent Delegation

You don't need a complex system to get started. We follow a simple 5-step loop for every task.

1
Handoff

Client

Task is clearly defined and assigned.

2
Check

VA

Access confirmed; questions asked.

3
Work

VA

Task is completed according to SOP.

4
Report

VA

Final deliverables are submitted.

5
Review

Client

Feedback given; process improved.

/* THE OPERATOR MINDSET */

"You built the machine. I keep it running."

Most VAs struggle with modern tech stacks. I step in, operate your tools efficiently, and ensure everything keeps moving without needing your constant supervision.

NB
Nicola Berry
Founder & Engineer-VA Hybrid

Why hire a Technical Operator?

Because you don't need a developer to rewrite your code. You need a safe pair of hands to run the machine you've already built.

  • Process-Driven: We don't just patch holes; we keep the ship sailing smoothly.
  • Tech-Competent: Fluent in Asana, HubSpot, Notion, Trello, and the tools you already use.
  • Proactive: We catch issues before they break your workflow.

The Cost of Chaos

You might think you're saving money by doing it yourself. You're not. Calculate your actual opportunity cost below.

The Overwhelm Calculator

See how much your "busy work" is actually costing you.

Potential Monthly Savings
£0
Based on outsourcing 0 hours/week
Reclaim This Cash

Peace of Mind Packages

Move away from hourly tracking. Invest in a retainer that guarantees availability and focus.

The Starter

£300 / month
10 Hours

Best for: Solopreneurs who need their inbox tamed and systems watched.

  • Inbox & Calendar Triage
  • System 'Health Checks'
  • Basic Admin Tasks
  • Monthly Report
Get Started
Most Popular

The Growth

£480 / month
16 Hours

Best for: Business owners with active clients who need consistent tech & admin support.

  • Everything in Starter
  • Website Updates
  • Client Onboarding
  • Tech Support & Fixes
  • Priority Queue
Get Started

The Partner

£720 / month
24 Hours

Best for: Busy owners who want to hand off operations entirely.

  • Everything in Growth
  • Full Inbox Management
  • Process Documentation
  • Weekly Strategy Call
Get Started
Project Spotlight

Need a fresh start before committing to a monthly plan?

Get your digital house in order with the Google Workspace Reset.

Is this you?

  • ?

    Are you strictly using a free @gmail.com address?

  • ?

    Or do you have a business email, but the system feels clunky and disconnected?

  • ?

    Do you worry your emails are landing in Spam folders?

  • ?

    Is your Google Drive a mess of untitled files?

Google Workspace Reset

One-off Setup Project

£500
  • Full Google Workspace Configuration
  • Connection to your existing Domain
  • Security & Deliverability (SPF/DKIM)
  • Email & File Migration (Outlook/Gmail)
  • Bonus: 15-min training video
Get Your Reset

Does not include Google subscription or domain purchase fees.

Ready to reclaim your time?

Slots are limited to ensure premium service quality. Book a discovery call to see if we're a good fit.

Book Discovery Call